How We Handle Website Information

Last updated: May 16, 2026

Information You Send Us

When you submit a contact or estimate form, we collect the details you provide, such as your name, phone number, town, service address when provided, service type, urgency, preferred contact method, and message.

How We Use That Information

We use form and call information to review your request, contact you about HVAC service, route the lead internally, and keep a practical record of follow-up. We do not use estimate or contact form submissions for unrelated marketing lists unless a separate marketing opt-in is added and selected.

Form Processing

Website forms may be processed by Formspree. Formspree receives the form fields needed to deliver the request to us and help filter spam. If we later connect forms to an additional processing system, this policy will be updated to reflect that change.

Analytics And Tracking

The website uses Google Tag Manager and related analytics tools to understand page visits, phone-link clicks, form interactions, campaign sources, and general website performance. These tools may use cookies or similar technologies.

Text Messages

If you choose text message updates about a request, we may text you about that specific service request. Message and data rates may apply. Reply STOP to opt out of future text messages related to that request.

Information Sharing

We share lead information only with people and service providers needed to respond to requests, operate the website, process form submissions, or manage customer follow-up. We do not sell personal information.

Requesting Updates Or Deletion

To ask for a correction or deletion of information you submitted through the website, call (914) 648-7838 or use the contact page.

Urgent Safety Issues

Website forms are not monitored as an emergency line. If you smell gas, suspect carbon monoxide, see smoke or sparking, or have another immediate safety concern, leave the home when appropriate and call 911 or the utility before contacting us.